I had a customer come in the other day asking why his brand-new deadbolt wouldn’t budge. Turns out he was trying to use it with the key still in his pocket! Just goes to show, even locks need a little common sense. Anyone else have silly lock mishaps to share?
I once had a customer who locked their keys in a new smart lock right after installation. Turns out, it was still in ‘demo mode’ and wouldn’t respond to the app! You’d think tech would make things easier, but sometimes an old-fashioned manual can save the day.
It’s wild how simple it can be, right? I had someone call me in a panic because they couldn’t get their deadbolt to work, and it turned out they hadn’t fully turned the knob… Just goes to show, even the simplest things can trip us up.