When lockouts go wrong

I had a call last week where a client accidentally locked themselves out during a storm… It was tough because they were getting wet and the door mechanism was damaged. Fortunately, I got to them quickly and used my non-destructive entry tools to avoid any further damage. It’s a reminder of how crucial it’s to act fast in these situations.

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But that’s a classic! I remember helping a family who got locked out during a barbecue, and the kids were more upset about missing dessert than getting wet. A tip I’ve found is to always keep a spare key in a secure place; it saves a lot of trouble later.

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I totally get how stressful those lockout situations can be, especially during a storm. A quick tip I’ve found useful is to always carry a wedge and a shim with you — they can really help with non-destructive entry, just like those tools you mentioned. Once, I saved a pet whose owner locked themselves out while scrambling to stay dry.

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